Time Magazine is investigating a healthcare telemarketing firm who has been using an amazingly realistic robot caller which seems to operate on advanced and a bit creepy artificial intelligence.
The Florida firm Premier Health Plans Inc. is responsible for "employee" Samantha West heard in the exchanges below. After cleverly filibustering, she repeatedly insists she's a real person and not a robot.
Listen to the newest recording below:
With this level of advancement in customer service technology, how many more jobs can we expect to become automated out of existence?
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