Insurance Company Drops Vet Over 2-Cent Shortage

Russell Haythorn
Denver News7

Two pennies. That’s the difference between a potentially life-saving surgery and a dropped insurance plan.

Those 2 cents could cost Vietnam veteran Ronald Flanagan everything.”Everybody we talk to is very surprised that 2 cents is enough to do this,” said Flanagan.

It was an innocent enough mistake, according to Ronald’s wife, Frances Flanagan.

“If I only had just hit the nine instead of the seven,” Frances said.When she was paying their monthly health insurance premium online in November, Frances swapped a 7 for a 9, leaving their $328.69 payment 2 cents short.”And now we’re just pulling teeth and trying to figure out what’s the next step,” Frances said.Their insurance benefits administrator, Ceridian Cobra Services, based in St. Petersburg, Fla., promptly dropped the Flanagans for the 2-cent shortage.

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